FAQ

Two things. First, trading and sourcing: we connect buyers in Latin America and companies in the United States with suppliers and factories in China and manage the purchase. Second, consulting and training in logistics and international business.

No. We handle supplier contact, negotiation, production follow-up and inspection coordination. If you want to visit a factory, we can help you organize it.

Each factory sets its own minimum order quantity (MOQ), which varies by product. During the search we tell you the minimums and, when possible, negotiate smaller quantities or look for suppliers with lower minimums.

It depends on the service and scope. Before we start, we send you a written proposal with fees, scope and each party’s responsibilities.

We coordinate origin documents and work with your customs broker, who clears the goods at destination under each country’s rules. If you don’t have one, we can guide you in choosing one.

We define specifications and tolerances, review samples and coordinate inspections during production and before shipment. You receive reports with photos to approve or request corrections before the goods ship.

Both, depending on the group and location. It can be in-company workshops for teams or courses for entrepreneurs, in English or Spanish.

We source in China for buyers mainly in Latin America and the United States. We work in English and Spanish.

Aura Global Services Limited is a company registered in Hong Kong. Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong.