Aura Global Services Limited, a company registered in Hong Kong (“Aura”, “we” or “us”), respects your privacy. This policy describes what personal data we process through this site, why, and the choices you have.
1. Scope
This policy applies to this website and to messages you send us through it. It does not cover third-party sites linked from here.
2. Data we process
Contact form
When you submit the form we receive your name, company or business, email, country, profile, service of interest and message. Company, profile and service of interest are optional.
Direct contact
If you email, call or WhatsApp us, we receive the information included in that communication.
Technical data
Our hosting provider automatically processes technical information such as IP address, browser, device and requested pages in order to deliver the site and protect it from abuse.
This site does not use analytics or advertising cookies.
3. How we use it
- To answer your inquiry and, if you ask, prepare a proposal.
- To operate, protect and maintain the site, including spam prevention.
We do not sell personal data, share it for advertising, or use it to make automated decisions about you.
4. Cookies and local storage
| Item | Purpose | Duration | Category |
|---|---|---|---|
aura_lang | Stores your language | Until cleared | Essential (local storage) |
5. Service providers
We work with providers that process data on our behalf or under their own policies:
- Hosting and form handling (for example Netlify), which hosts and delivers the site and receives form submissions.
- WhatsApp (Meta Platforms), only if you choose to contact us that way.
- Google Fonts, which delivers the site’s typefaces.
- Email provider, which we use to receive and answer your messages.
6. Retention
We keep inquiries as long as needed to answer them and manage any resulting business relationship, and delete them no later than 24 months after our last interaction, unless the law requires otherwise.
7. Your choices and rights
Depending on where you are, you may request access to, correction or deletion of your personal data, object to or restrict certain processing, withdraw consent and receive a copy of your data. Send your request to info@auragloballimited.com. We will respond within a reasonable time.
8. International processing
Aura is registered in Hong Kong and works with people and companies in several countries, so your data may be processed in Hong Kong or wherever our providers operate, with appropriate safeguards.
9. Security
The site uses encrypted connections (HTTPS) and access to inquiries is limited to those who need it. No online system is completely secure, but we take reasonable measures to protect your data.
10. Children
This site is aimed at businesses and entrepreneurs. It is not intended for anyone under 16 and we do not knowingly collect their data.
11. Updates
We may update this policy. The date above shows the current version.
12. Contact
Aura Global Services Limited · Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong · info@auragloballimited.com